Problems viewing from home...

We have analyzed this and this is what we found.
Direct connection of the computer to the ISP providers modem solves the problem. When using a router the system never starts playing. The hang observed is seen as a continuous flashing of Buffering/Playing but the video never starts. This is caused by your ISP. Some ISP providers intentionally limit connections when you are using a router. This is because they typically like to charge your per connection. There is a workaround...if you connect to UCF utilizing the Virtual Private Network (VPN) connection you form a logical connection to UCF that the ISP is less likely to be able to limit. You can find information about creating this connection at: UCF VPN Help. This is easy to set up and should solve the problem.