Macintosh Compatibility

Some students with older Macintosh's have been experiencing issues with streaming. I will post the solution and an explanation below.

The problem lies in the differences in hardware architecture between older Macs (Power PC based) and newer Macs (x86-Intel based). Currently a if a Mac user new to Tegrity attempts to stream a lecture, they will get a prompt to install a plug-in. The plug-in is designed to run on x86-Intel based macs only. If the user has a Power PC based Mac, the plug-in installation will run but streaming from Tegrity will still fail. Users with x86-Intel Macs will not experience problems. The solution for Power PC users is to download the correct plug-in. I have provided a link below.


http://mirror.facebook.com/videolan/vlc/last/macosx/vlc-plugin-0.8.6b-powerpc.dmg

Download this plug-in and run the installation. Restart Safari when the installation has completed. Power PC Mac users will then be able to stream using Tegrity.

We are working on integrating the Power PC plug-in into the plug-in download screen on Tegrity. Thank you for your patience.